- Never say or write the name of the company we are working for. Always refer to the trips as DOR.
- Report any issues or any questions immediately to Chris Rambo or, if no answer, whoever is next on the Call Tree.
- Bus Captains must keep a passenger count by individual leg in real time and enter it on the Daily Sheet at the end of the day.
- Since you will enter the passenger counts by trip at the end of the day you will need to keep a log on paper during the day.
- Here is a link to a blank trip log. Print out a number of copies and keep in your supplies. Here is a sample personal trip log.
- If anyone requests a change in routing, give them these phone numbers for Jake Hartman 717-701-2554 or 301-333-8881
- Only Jake Hartman or his office can authorize you to change routing.
- Start the day at 1401 Greenbrier Pkwy, Chesapeake VA 23320.
- Follow the routing on the DOR Directions page.
- From 06:00am – 07:30am both buses will run continuous loops between the Mall and 1920 Campostella Road, Ste. C, Chesapeake VA 23324
- After 7:30am or when all passengers have been transferred, one bus will stage at each location and operate as needed from those locations.
- Each Bus Captain must have the other Bus Captain’s cell phone to alert them if a switch is needed.
- The opposite point staging will continue until 12:35pm. At that time the bus at Greenbrier will move to Campostella.
- From 12:45pm – 2:30pm both shuttles will run continuous loops from Campostella to Greenbrier.
- The final drop will be at 2:30pm unless a change is made by Jake Hartman or an A Goff Manager.
- The Daily Sheet will be completed BEFORE departing Greenbrier for Ballentine at the end of the day.
- Any issues must be noted.
- See DOR1 Call Tree for immediate reporting of any variances or issues.
- Always wear a mask.
- Never go in any building where the guests go in.