COMPLETE DEDICATION POLICY
Our goal is to earn the complete confidence of our clients, service-team members, vendors and shareholders in all things we undertake. We believe this is only possible if we maintain a commitment of complete dedication, from beginning to end, to the people who depend on us. To clarify this commitment, we make the following promises:
- When we accept a task, we will see that task through to the end regardless of its length or difficulty.
- The only schedule we will ever have is our client’s schedule.
- We will study our profession diligently in order to anticipate and satisfy the desires of our clients.
- If we say we will do it, we will do it.
- Our professional chauffeurs will safely escort each client in comfort and style and in the highest tradition of our craft.
- We will not endanger clients, service-team members or vendors through lack of training, poor maintenance, under insurance or any other reasons within our control.
- We will freely admit our shortcomings, make good on the consequences and work to eliminate the causes.
- The needs of our clients and service-team members will always come before the bottom line.