Service Terms of Use

SERVICE TERMS OF USE

Carrier
A Goff Limousine and Bus Company LLC or any sub-contracted carrier contracted to A Goff Limousine and Bus Company, LLC.

Chartering Party
The individual responsible for directing or compensating the Carrier.

Vehicle
A for hire vehicle provided by the Carrier.

A. Availability of Vehicles

Charges named herein are based on Vehicles being furnished of sufficient seating capacity to accommodate the Chartering Party; but the Carrier reserves the right, when operating conditions so require, to furnish similar Vehicles of greater seating capacity, charges to be based upon the Vehicle ordered.

B. Baggage

Baggage will not be checked (a.) For charter trips, personal baggage, musical instruments, athletic equipment and other paraphernalia necessary for the purpose of the charter trip and limited to the capacity of the charter vehicle will be transported in the custody of the Chartering Party. (b.) Liability for loss or damage of baggage will be limited to fifty dollars ($50.00) for each individual in the party.

C. Objectionable Persons

The Carrier reserves the right to refuse to transport a person or persons under the influence of liquor or drugs, or who is incapable of taking care of themselves, or who shows conduct which is such, or is likely to be such, as to make themselves objectionable to other passengers. Drug use, underage drinking or any other illegal activity will result in termination of the charter immediately, without refund.

D. Objectionable Destinations

The Carrier reserves the right to refuse to enter premises or areas that, in the sole opinion of the Carrier, may expose the chauffeur or Vehicle to delay, liability, injury or damage, including areas such as sports and public event parking lots, unpaved roads, poorly lit areas, areas which may be the site of illegal activities or areas which seem to be of a private or restricted nature.

E. Animals

Animals will not be carried, except for service animals accompanying their master.

F. Carrier’s Liability

(a.) The Carrier will endeavor to maintain the schedule requested, but it is not guaranteed. The Carrier at may cancel any charter, with the total liability of the Carrier limited to the value of the charter.

(b.) The Carrier will not be liable for delays influenced by factors beyond their control such as traffic, weather, mechanical break-down, chauffeur or passenger illness, etc. If factors beyond the Carriers control have such influence that, in the opinion of the Carrier, it is inadvisable to operate the vehicle or continue the charter, then the Carrier shall not be held liable.

G. Payment of Charges and Fees

Payment of all charges and fees shall be the responsibility of the Chartering Party and shall extend personally to the individual entering the chartering agreement on behalf of the Chartering Party. The Carrier reserves the right to collect such charges in advance unless prior credit arrangements have been made with the Carrier.

H. Meeting Points and Times, Cancellation & Waiting Time

Domestic Flights will be met the designated meeting point for that airline. International Flights will be met near the baggage claim area of customs. Charter flights will be met at the terminal or aircraft, if allowed. Other ground transportation charters will be met in front of the address or hotel provided by the Chartering Party. Passengers who are cannot locate their chauffeur must not leave the pickup point to avoid being charged for a no-show fee, which is the amount of the trip plus reasonable waiting time. Waiting time will be charged in 1 minute increments after the then current meeting procedures. When canceling a reservation, a passenger must cancel the departure and the arrival. We require advance notice of cancellation according to our then current terms and late cancellations are subject to a full charge for the trip.

I. Service Charge

Customer and/or rider are expressly informed that the payment of a tip is optional and may be increased or decreased at their discretion. A recommended 15% Service Fee/Tip may have been added for convenience BUT whether a tip is to be given, and its amount, are matters determined solely by the customer and the customer has discretion to pay whatever amount the customer deems appropriate, if any, based on the quality of service provided.

J. Minimum Charges

There is a minimum charge on all vehicle orders. Mileage rates are in lieu of hourly rates; whichever is greater, when applicable. All charges are computed from the time the vehicle leaves the applicable metro area, until the time of return to the area.

K. Authorization

By placing an order with Carrier, you agree that you are aware of these terms and conditions and will honor all charges. You also represent that you are duly authorized to grant Carrier authority to process service charges to your credit card and/or corporate account and will be personally responsible for any charges contracted by you.

L. Miscellaneous

Rates are subject to change. All vehicles are non-smoking unless noted.

M. Other Charges

i. Overnight Charges:

A charge of $ 100.00 will be assessed for every overnight (returns after 8:00 am) stay away from the Carrier’s garage point in addition to hourly usage.

ii. Waiting Time

After the first 15 minutes, a one-half hour charge is assessed for each half hour of waiting time or portion thereof.

iii. Meal and Room Charge

On trips requiring an overnight stay, the Chartering Party is responsible for providing a hotel or motel room for the chauffeur at no charge to the chauffeur.

iv. Cleaning Charge

If, in Carrier’s reasonable opinion, any passenger or passenger’s so leave the vehicle as to render it in particularly dirty condition, a cleaning charge of $100.00 or higher will be assessed to the chartering party based on labor hours, materials and loss of use.

v. Damage Charge

Vehicles are carefully inspected by the Carrier prior to and after each charter trip. Any damage to upholstery, carriage-work, electronics, accessories, windows, or other parts and accessories of the vehicle that is caused by anyone or anything related to the Chartering Party shall be the responsibility of the Charter Party. Becoming ill inside the vehicle shall be considered unintentional damage to the cars interior and will result in a $100.00 charge to clean and decontaminate the vehicle. Any upholstery damages or cleaning are extra. Smoking in a non-smoking car, shall be considered intentional damage to the cars interior and will result in a $300.00 charge to clean and decontaminate the vehicle.

vi. Tolls, Fees, and Special Charges

The charges herein (except airport transportation) do not include bridge, ferry, tunnel or highway tolls, entrance fees or charges for special licenses, permits or any other reasonable charges. Chartering Party will be responsible for the cost of such charges; as well as any other items paid on the Charter Party’s behalf.

vii. Unexpected Extensions

Unexpected lengthy extensions of a charter by the chartering party may result in special usage charges and may be billed at 150% of the rate agreed to for the extended charter time period, if applicable.

WEBSITE TERMS AND CONDITIONS

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